Crossbeam+PagerDuty

Bring Crossbeam and PagerDuty together in your AI tools

Crossbeam surfaces which partners share your accounts and where partner deals are opening and closing. PagerDuty adds the incident context on those same customers. One prompt, not two tools.

Learn moreTalk to our team

Run your first AI workflow across both tools

Start with a prompt that brings Crossbeam and PagerDuty into the same conversation. Crossbeam brings the full partner picture: overlaps, performance, deal activity. PagerDuty brings the incident context: what has been breaking, and where, on the customers you share.

Account intelligence
CrossbeamPartner

Check incident history before a partner conversation

Crossbeam shows which partners share the account, ranked by partner score, plus recent partner deals opened or closed won there. PagerDuty adds the recent incident history on that customer, so you walk in knowing their operational state.

Example prompt
"Before my call with [Partner] about [Account], pull the partners on that account from Crossbeam and the recent PagerDuty incidents tied to it."
Co-sell execution
CrossbeamPartner

Prep a co-sell call with the right people and the current status

Crossbeam returns the partner-shared contacts at the account, ranked by role signals like decision maker, economic buyer, and executive sponsor. PagerDuty reports the current incident picture, so the conversation opens on today's reality, not last quarter's.

Example prompt
"For my co-sell call on [Account] with [Partner], get the partner-shared contacts from Crossbeam and a summary of open PagerDuty incidents for that customer."
Deal acceleration
CrossbeamPartner

Find open deals where incidents are clouding the story

PagerDuty surfaces the incident activity weighing on a customer. Crossbeam recommends partners on the open opportunity with signals like recent wins, long-term relationships, and contacts you are missing, so you can bring the right partner in while the issue is fresh.

Example prompt
"Check PagerDuty for recent incidents affecting [Account], then ask Crossbeam which partners it recommends on our open opportunity there."
Account intelligence
CrossbeamPartner

Get an operational read across a partner's shared customers

Crossbeam lists the customers you share with a partner, filtered by segment. PagerDuty reads the incident data for each of those accounts, so you can see where operational trouble and partner conversations should meet.

Example prompt
"List the customers we share with [Partner] in Crossbeam, then check PagerDuty for incident activity on each of them this month."
Ecosystem building
CrossbeamPartner

Match heavy incident load to the partners who can help

PagerDuty shows which of your customers carry recurring incident activity. Crossbeam ranks the partners on those accounts by partner score, win rate, and attributed revenue, so the accounts under the most pressure get the strongest partner motion.

Example prompt
"Find the accounts with the most PagerDuty incident activity this quarter, then rank the partners on each of them in Crossbeam by partner score."

What each MCP server does before you pair them

Crossbeam

Crossbeam MCP

Your partner relationships and deal activity.

  • Every account a specific partner has a relationship with, and how strong it is
  • Whether a partner recently opened, closed, or won a deal on an account
  • Contacts a partner has shared, ranked by role: decision maker, economic buyer, executive sponsor, and more
  • Partners who fit your ecosystem based on shared accounts
  • Read-only: nothing here writes back to your CRM or to Crossbeam
PagerDuty

PagerDuty

MCP

The incident layer: operational context on the customers you serve.

  • First-party server from PagerDuty, with read and write access to your incident data
  • Hosted endpoint at mcp.pagerduty.com, with a self-hosted option for teams that need it
  • EU endpoint available for teams with data residency requirements
  • Authenticates with a PagerDuty API token, documented at support.pagerduty.com

Works with your stack

Crossbeam plugs into the AI tools and GTM systems your team already runs: query it from any MCP client, or sync ecosystem data straight into your stack.

Claude

Get ecosystem signals and account intelligence right in your Claude conversations.

How to connect →
OpenAI

Mention @Crossbeam in any chat to pull ecosystem signals, account intelligence, and warm intro paths.

How to connect →
Glean

Bring ecosystem signals and partner context into your AI work assistant, right where your team searches.

How to connect →
Gemini

Bring Crossbeam ecosystem data into Gemini over MCP.

Perplexity

Answer account questions with Crossbeam data in Perplexity.

HubSpot

Enrich HubSpot records with partner overlap and signals.

Sync co-sell overlap onto your Salesforce accounts.

Crossbeam
Slack

Get partner and deal signals delivered in Slack.

Snowflake

Pipe Crossbeam ecosystem data into Snowflake.

Gong

Surface partner overlap, shared contacts, and deal activity alongside Gong call intelligence, so reps know who's already in their ecosystem.

How to connect →
n8n

Let your AI agents surface partner overlap, deal activity, and shared contacts, then reason and act on them.

How to connect →
Microsoft Copilot

Surface partner overlap, shared contacts, and deal activity alongside the data your team works with in Microsoft 365.

How to connect →
Cursor

Pull partner and account context into Cursor.

Mistral

Feed your partner ecosystem graph to Mistral agents.

Connect any MCP-compatible AI tool

Using another AI tool or custom solution that supports MCP connections? Our documentation walks through custom connector setup.

Read documentation →

Crossbeam MCP is currently in early access for customers on Supernode and Enterprise plans.

Talk to our team

Keep going

More on connecting Crossbeam to the AI tools and GTM systems your team already runs.

Crossbeam MCP overview

What the server exposes, which clients it runs in, and how to connect it.

Go to the MCP page

The AI-Powered Ecosystem Playbook

Real use cases and prompts for running ecosystem data through your agents.

Download

Browse our marketplace

See what else pairs with Crossbeam across the GTM stack.

Browse the marketplace

Frequently asked questions

Crossbeam MCP is in Limited Availability and is enabled by default for customers on Supernode and Enterprise plans. Connect it at mcp.crossbeam.com/mcp using OAuth with your Crossbeam credentials, and SAML SSO is supported. Not on one of those plans? Talk to our team.
There are native connectors for Claude, ChatGPT, and Glean, plus documented setups for Gong Agent Studio and custom connections like n8n, Microsoft Copilot, and LibreChat. Claude, ChatGPT, and Glean also support the partner tool's connector, so both servers run in one chat with no bridging work.
No. Crossbeam MCP is read-only: it reads ecosystem intelligence and returns it to your AI client. It can generate a shareable list link so you can jump into the UI, but no documented tool changes data in Crossbeam.
Use MCP when a person or an agent is asking questions in natural language and needs ecosystem context in the moment. Use the REST API for programmatic reads on your own schedule, and Webhooks when you want Crossbeam to push events to you as they happen. Most teams end up using more than one.
Your overlaps with one partner or across the whole ecosystem, a unified view of a single account with population membership and owner, partner health metrics like overlap counts, open deals, win rate and recency, ranked partner recommendations on an open opportunity, and recent ecosystem activity including partner deals opened, closed won, and greenfield signals. Access is scoped to your own Crossbeam permissions.
No. In supported clients it's a connector plus an OAuth login, with no code, no API keys, and no local install. The partner tool is added the same way, from your client's connector settings.
AI Chat lives inside Crossbeam and answers questions about your ecosystem there. MCP brings that same intelligence into the AI tool you already work in, alongside your other connectors. That's what makes pairings like this one possible in a single prompt.

Run Crossbeam and

PagerDuty

in the same prompt

Talk to our teamDocumentation

Crossbeam MCP is currently in early access for customers on Supernode and Enterprise plans. Crossbeam is not affiliated with

PagerDuty

. Product names are the property of their owners.