Use Crossbeam and Datadog together in your AI tools

Deal acceleration

Check incident status before you loop a partner in

Crossbeam recommends partners on an open opportunity, backed by signals like recent wins and long-term relationships. Datadog shows open incidents and alerting monitors on the services behind that account, so you know the technical state before a partner joins the conversation.

Example prompt

"Which partners does Crossbeam recommend on my [Account] opportunity, and does Datadog show any open incidents or alerting monitors on [service] right now?"

Account intelligence

Get the deal-side story on customers hit by an outage

Datadog surfaces the incident details, error tracking issues, and affected services from a recent outage. Crossbeam shows which impacted customers are partner-shared and which partners have recent deal activity there, so the follow-up is a plan, not just an update.

Example prompt

"Pull the details of incident [Incident] from Datadog, then ask Crossbeam which partners share the affected customers and who has recent wins there."

Co-sell execution

Prep a co-sell call with contacts and live product context

Crossbeam returns the partner-shared contacts at the account, ranked by role signals like decision maker and economic buyer. Datadog adds a RUM summary of real user activity in your product, so you walk in knowing who to talk to and how the account actually uses you.

Example prompt

"Before my co-sell call on [Account] with [Partner], pull the partner-shared contacts from Crossbeam and a RUM summary for [application] from Datadog."

Pipeline generation

Match engaged customers to the partners who can grow them

Datadog Product Analytics runs journey, pathway, and retention analyses on your product's events. Crossbeam shows which of those high-engagement customers are shared with partners, so expansion outreach starts where a partner can help.

Example prompt

"Run a retention analysis for [feature] events in Datadog Product Analytics, then check Crossbeam for which of our most engaged customers are shared with [Partner]."

Account intelligence

Confirm error trends on a shared account ahead of a renewal

Datadog Error Tracking groups and analyzes the errors a shared customer has been hitting in your product. Crossbeam ranks the partners on that account by partner score and win rate, so you know whether to bring one in to steady the renewal.

Example prompt

"Analyze the Error Tracking issues for [service] in Datadog over the last month, then ask Crossbeam which partners on [Account] have the highest partner score."