Crossbeam

If you are interested in joining a team with a challenging and rewarding environment, then Crossbeam is the right place for you. An equal opportunity employer with competitive compensation and benefits, Crossbeam is always looking for qualified individuals in all disciplines, and around the world, to join our team.

If you do not see a current opening that matches your qualifications, we still encourage you to send your resume to jobs@crossbeam.com.

Please reference the job title when submitting a resume.
We are hiring in the following areas:

Engineering:
Principal Diagnostics Engineer – Boxborough, MA
Software Quality Assurance Engineer – Boxborough, MA
Senior Software Quality Assurance Engineer – Boxborough, MA
Linux Kernel Developer – Boxborough, MA
Principal Hardware Engineer – Boxborough, MA

Marketing:
Product Marketing Manager – Boxborough, MA
Technical Product Manager – Boxborough, MA

Professional Services:
Professional Services Security Consultant – UK
Professional Services Security Consultant – Boxborough, MA

Sales and Systems Engineering:
Account Managers – Seattle, Washington DC area, UK
Sales Engineers – NY, CA, Washington DC area, Germany, Singapore

Technical Support:
Sr. Customer Support Engineer (Post sales) Bilingual – Spanish – Boxborough, MA
Sr. Customer Support Engineer (Post sales) – Boxborough, MA

Principal Diagnostics Engineer
Lead position responsible for developing diagnostics package for Crossbeam X series platforms including chassis and blade level. This engineer would provide architectural vision to define diagnostic requirements to fulfill both engineering and production objectives. The individual will work with the Crossbeam product development community to determine requirements and set direction, execute functional documentation, coding, integration test of diag’s at the blade and system levels, and training/transfer of diagnostics package to operations for production test.

The preferred candidate experience would be hands-on and would include project leadership responsibility including delivery of weekly status, network/telecom, Intel architecture, Linux, C/C++, industry standard sw tools, diagnostics architecture definition, experience developing system exerciser, and run-time diagnostics as a Linux application. The position will report to the director of hardware development and work cross-functional within the engineering and operations departments.

Education Required:

BSEE/CS or equivalent, MSEE/CS a plus

Experience Required:

10 – 15 years Hardware Diags Development

Interested candidates should send cover letter and resume to jobs@crossbeam.com

Software Quality Assurance Engineer
Position open for a highly motivated and innovative software engineer to join the SQA team. The ideal candidate will possess a strong work ethic coupled with a willingness to dive in and operate as an integral part of a rapidly moving product development team. Experience with networking protocols and security application a plus.

Essential functions:

Create and execute tests for new “best of breed” applications running on the Crossbeam platform
The candidate will review product requirements & design/functional specifications to scope testing requirements, work with QA and Development groups to develop test plans and strategies, provide feedback information and design new test cases.
The job requires creating automated test scripts to reduce testing time.
Executes tests, reviews and reports results, works with Development groups to identify and resolve problems. Perform functional, load, performance, scalability tests as required. Perform regression test and verify bugs fixes for maintenance releases.
Perform regression test and verify bugs fixes for maintenance releases.
Exercises independent judgment to determine the methods & procedures for new assignments
Communicate progress and escalate issues to management in a timely manner

Requirements:

Working knowledge of security applications such as Firewall, or Security Web Gateway products
Good knowledge of test methodologies like black-white box, integration, system testing
Experience in scripting such as : TCL – Expect, Perl, or Shell scripting
Experience working in a Linux environment.
Good knowledge of networking concepts, and configurations
Excellent team player. Ability to interact with cross-functional teams.
Good verbal and written communications skills
Ability to manage multiple priorities and tasks in a dynamic work environment
1-3 years relevant experience

Highly Desirable skills:

Past experience with “best-of-breed” security applications such as CheckPoint VPN-1/Firewall-1
Experience in testing protocols, operating systems, security applications
Experience in Network and/or Security Administration will be an advantage
Experience with automation tools
Understanding of Linux Virtualized environment
IPv6 experience a plus

Education

BS or MS in computer science, computer engineering, or a related field.

Interested candidates should send cover letter and resume to jobs@crossbeam.com

Senior Software Quality Assurance Engineer
Position open for a strong self motivated and talented SQA engineer to develop Crossbeam’s security platforms solutions. Candidate must have a strong background in testing, networking and security skills. Experience with networking protocols and security applications are required.

Essential functions:

Create and execute tests for new “best of breed” applications running on the Crossbeam platform
The candidate will review product requirements & design/functional specifications to scope testing requirements, work with QA and Development groups to develop test plans and strategies, provide feedback information and design new test cases.
The job requires creating automated test scripts to reduce testing time.
Executes tests, reviews and reports results, works with Development groups to identify and resolve problems. Perform functional, load, performance, scalability tests as required. Perform regression test and verify bugs fixes for maintenance releases.
Perform regression test and verify bugs fixes for maintenance releases.
Exercises independent judgment to determine the methods & procedures for new assignments
Communicate progress and escalate issues to management in a timely manner

Requirements:

Working knowledge of security applications such as Firewall, IPS, or Secure Web Gateway
Good knowledge of test methodologies like black-white box, integration, system testing
Proficiency in scripting such as : TCL – Expect, Perl, or Shell scripting
Experience working in a Linux environment.
Good knowledge of networking concepts, configurations, and routing protocols.
Excellent team player. Ability to interact with cross-functional teams.
Good verbal and written communications skills
Ability to manage multiple priorities and tasks in a dynamic work environment
5-7 years relevant experience

Highly Desirable skills:

Past experience with “best-of-breed” security applications such as CheckPoint VPN-1/Firewall-1, IBM-ISS Proventia IPS/IDS
Experience in testing protocols, operating systems, security applications
Experience in Network and/or Security Administration will be an advantage
Experience with automation tools
Understanding of Linux Virtualized environment
IPv6 experience is highly desirable

Education

BS or MS in computer science, computer engineering, or a related field.

Interested candidates should send cover letter and resume to jobs@crossbeam.com.

Linux Kernel Developer
Linux provides the heart and soul of most network security solutions and is vital to Crossbeam technology where it resides in a hardened and highly accelerated form.

We have a position open for a top, self-motivated Linux kernel developer. The ideal candidate will have a strong background in both kernel development and Linux packaging/distributions. Responsibilities will include adapting a kernel to function with our security applications and working closely with our ISV partners. The successful candidate must be familiar with kernel build procedures, makefile structures and tools. Strong Linux driver, networking and security skills are desired. Light travel may be required.

Technical Requirements and Skills:

C/C++, scripting
Linux 2.4 thru 2.6 kernel
RedHat EL3/EL4/EL5 distributions
GNU, CVS, Bugzilla, GDB, KDB
POSIX, Sockets, threads
Linux administration
L2 and L3 Networking knowledge; 802.x, TCP/IP, ARP, VRRP
Familiarity with Linux networking stack and network drivers
Strong debugging skills

General Requirements and Skills:

Ability to write clear and articulate functional and design specifications
Microsoft Office utilities; Word, Visio
Good knowledge of networking concepts and configurations
Excellent team player. Ability to interact with cross-functional teams.
Good verbal and written communications skills
Ability to manage multiple priorities and tasks in a dynamic work environment
Experience working with external partnerships a plus

Prior Experience:

Device driver development
Linux kernel development
Makefile/build procedures
Experience with firewall, IPS, or other security applications a plus

Education Required:

BS/MS in CS/CE/EE

Experience Required:

Minimum of 5 years

Interested candidates should send cover letter and resume to jobs@crossbeam.com.

Principal Hardware Engineer
Crossbeam seeks a Principal/Sr Hardware Design Engineer responsible for current and next generation hardware product design. The individual must be capable of handling lead responsibilities for module design, must be motivated, self managed, and organized, to operate cross-functionally within engineering, operations, and all other departments within a small high growth company. A key attribute will be commitment to designing in quality and then executing in-depth DVT to insure product quality.

As a member of the hardware engineering team, this hardware engineer will contribute to hardware architecture, current and next gen product specification and development. Technologies include network processing, Intel Architecture, IPMI chassis management, storage, security and other data/network app’s.

Desired experience and skills include:

Project-task management including scheduling
Good oral & written communication
Leadership of small teams a plus
Electrical/Electronics circuit theory and signal integrity
Logic design, Verilog HDL, CPLD/FPGA technologies
PCB design, mechanical and thermal systems
Chassis and blade power subsystems
Experienced with network processor technologies
Network/telecom/datacom gear experience
Phy/Mac layer technologies – Ethernet
Intel Architecture a plus
Experience working with diagnostics packages
C, C++, scripting, Linux, general s/w knowledge is a plus

Crossbeam develops high performance security application equipment for major enterprise and carrier networks. The products employ state-of-the-art data-com and computer technologies that are both custom and standard product operating in the 100’s of gigabit range. The individual will develop excellent exposure to high performance security equipment and play a contributing role within a privately held high growth company selling product to a security market segment will excellent growth.

This position will report to the director of hardware development.

Education Required:

BSEE or equivalent, MSEE/CE/CS a plus

Experience Required:

10 years hardware design/development in data/telecom

Interested candidates should send cover letter and resume to jobs@crossbeam.com.

Product Marketing Manager
The Product Marketing Manager will work with Crossbeam product management, Crossbeam’s application software partners and resellers to develop joint go-to-market plans to create demand for the Crossbeam solution.

The position demands that the candidate have a technical background as well as experience at executing complex go-to-market activities to develop pipeline. GTM activities fall under several categories: sales enablement, demand generation, product/service launches, and joint-solution development.

Job Responsibilities:

Development of messaging and positioning within the Crossbeam’s markets – Global Enterprise customers
Evangelizing products and solutions internally and externally through written and verbal communications
Development and launch of joint solutions to a particular theater/geo with the goal of increasing incremental revenue
Defining and overseeing the creation of sales enablement tools and resources to educate and empower the joint sales forces to sell more Crossbeam products and services. Tools can include white papers, brochures, case studies, slides, sales kits, video and presentations.

To be successful at this role, the candidate will need to possess the following attributes:

Strong technical background in networking/security with the ability to articulate & translate complex problems to customers
Strong relationship development skills to build rapport and consensus within the Crossbeam organization
Creative marketing ideas and abilities to market through both traditional and non-traditional mediums
Excellent communication and group presentation skills (written and spoken), including PowerPoint.
Experience and understanding of product marketing and/or business development in the high-tech industry

Qualifications and Education:

4+ years of marketing/technical marketing experience
Bachelors degree

*This position requires some travel.

Interested candidates should send cover letter and resume to jobs@crossbeam.com.

Technical Product Manager
Crossbeam Systems is searching for a highly experienced and seasoned technical product manager to join its growing team of technical product managers. Technical Product Managers (TPMs) are product focused, working with a cross-functional team to ensure that the products that Crossbeam is bringing to market is successful in addressing our key customer segments. TPMs should have the ability to clearly articulate the technical differentiators of a product as well as work with Product Line Managers (PLMs) in identifying customer requirements and product gaps and helping PLMs prioritize those gaps.

Specific Responsibilities

The key objectives and challenges of this position will include, but are not limited to:

Define detailed technical requirements for new products
Have a “hands-on” view of existing products and work intimately with R&D to continually improve product functionality
Be the Subject Matter expert on the key technologies that differentiate the product
Form an in-depth technical understanding of application partner products
Provide key technical competitive analysis
Develop detailed understanding of customer use cases and deployment options
Define release milestones and roadmaps in conjunction with product line managers
Manage cross-functional coordination primarily between engineering, QA, documentation, manufacturing, sales operations, marketing, and customer support via weekly core team meetings.
Select beta candidates and track beta program through engineering and/or customer support
Manage Product Management Lab equipment for demonstrations, product/technology evaluations, interoperability testing, partner certification, competitive evaluations, and general hands-on usage for the team
Prepare sales, sales engineering, and post-sales support for product launch, including
- Coordinating technical training for pre and post sales
- Coordinate and deliver SE training
Work with Marketing team to produce
- Sales guides
- Interoperability Guides
- Updated presentations
- Competitive briefs
- Solutions guides
- Other tools as needed
- Demo guides

Additional Responsibilities

Respond to sales and or technical inquiries from field and partners
Deliver product and/or roadmap presentations to key customers and field
Support BD and OEM teams
Author technical white papers or by-lined articles
Support product launch activities and assist with Tradeshows, Conferences and Technical Sales Training or Channel Partner Training activities.
Support RFP/RFQ responses

Education Required:

4-year technical degree or equivalent experience in a networking or information security startup environment

Experience Required:

3-6+ years experience in product management, sales engineering, engineering, support, or other technical field
Deep understanding of networking and/or security technologies used by large Enterprises and Service Providers
Highly desirable is in-depth knowledge of the following: Firewalls, Intrusion Detection/Prevention, Gateway Antivirus, Proxies, Caching
Key technology expertise should include one or more of the following: TCP/IP, MPLS, VPNs, Routing (BGP, OSPF, etc),
Familiarity with network forensic and test tools such as packet capture, simulation and load testing tools
Good quantitative analysis skills
Good presentation skills

Interested candidates should send cover letter and resume to jobs@crossbeam.com.

Professional Services Security Consultant – UK
The Professional Services Consultant is responsible for delivering both pre-sales and post-sales activities as a part of a fast growing Global Services organization. The PS Consultant will work closely with the sales organization to develop and deliver professional services methodologies and offerings to ensure that Company’s solutions offerings are clearly mapped to the customer and prospect business needs.

Responsibilities:

Work with Sales and SEs to engage Professional services in the sales process
Assist Sales and PS Engagement Managers during pre-sales process in preparing and reviewing proposals, presentations and Statements of Work (SOW) for professional services engagements
Prepare, develop and execute detailed project implementation plan based on mutually agreed SOW with customers to achieve highest customer satisfaction
Perform day-to-day management of assigned project to ensure 100% success including customer satisfaction rating between 4-5.
Provide technical leaderships on assigned consulting projects to ensure 100% success in planning, designing, testing and implementation of company security solutions
Collaborate with sales, sales engineers, tech support, engineering and field consultants to develop best practices for successful delivery of assigned service engagements
Work with local Sales management to ensure consistent application of corporate professional services strategy and standards
Develop and enhance proper tools, policies and systems that provide for a scalable, consistent, efficient, effective and high quality delivery of PS services
Submit time and expense reports based on defined processes and procedures

Qualifications:

7+ years hands-on networking and/or network security architecture and implementation experience
5+ years technical leadership in a consulting and professional services organizations
Led network security design, implementation, and configuration projects
Firewall experience and certification on Check Point, Cisco PIX/ASA and others
Solid understanding of routing protocols, switching, QoS, WAN, wireless & VLAN technologies with ability to design and configure complex networks
Solid understanding of IDS, IPS, Content Filtering, Email Security, Penetration Testing, VPN technologies and Security Compliance
Security experience and/or certifications from Cisco, Websense, IronPort, Crossbeam, Check Point, ISS, RSA, F5, Blue Coat or Qualys
Industries certification such as CISSP, A+, SANS, GIAC a plus
VMware experience a plus
Excellent verbal and written communications skills required
Very strong customer-facing communication and presentation skills
Project management in IT security and telecom industry expertise a plus
This role requires to travel extensively to customer locations to provide pre-sales and on-site consulting service delivery and management
Bachelor’s degree in computer science, Engineering, or related discipline

Interested candidates should send resume to jobs@crossbeam.com.

Professional Services Security Consultant
The Professional Services Consultant is responsible for delivering both pre-sales and post-sales activities as a part of a fast growing Global Services organization. The PS Consultant will work closely with the sales organization to develop and deliver professional services methodologies and offerings to ensure that Company’s solutions offerings are clearly mapped to the customer and prospect business needs.

Responsibilities:

Work with Sales and SEs to engage Professional services in the sales process
Assist Sales and PS Engagement Managers during pre-sales process in preparing and reviewing proposals, presentations and Statements of Work (SOW) for professional services engagements
Prepare, develop and execute detailed project implementation plan based on mutually agreed SOW with customers to achieve highest customer satisfaction
Perform day-to-day management of assigned project to ensure 100% success including customer satisfaction rating between 4-5.
Provide technical leaderships on assigned consulting projects to ensure 100% success in planning, designing, testing and implementation of company security solutions
Collaborate with sales, sales engineers, tech support, engineering and field consultants to develop best practices for successful delivery of assigned service engagements
Work with local Sales management to ensure consistent application of corporate professional services strategy and standards
Develop and enhance proper tools, policies and systems that provide for a scalable, consistent, efficient, effective and high quality delivery of PS services
Submit time and expense reports based on defined processes and procedures

Qualifications:

7+ years hands-on networking and/or network security architecture and implementation experience
5+ years technical leadership in a consulting and professional services organizations
Led network security design, implementation, and configuration projects
Firewall experience and certification on Check Point, Cisco PIX/ASA and others
Solid understanding of routing protocols, switching, QoS, WAN, wireless & VLAN technologies with ability to design and configure complex networks
Solid understanding of IDS, IPS, Content Filtering, Email Security, Penetration Testing, VPN technologies and Security Compliance
Security experience and/or certifications from Cisco, Websense, IronPort, Crossbeam, Check Point, ISS, RSA, F5, Blue Coat or Qualys
Industries certification such as CISSP, A+, SANS, GIAC a plus
VMware experience a plus
Excellent verbal and written communications skills required
Very strong customer-facing communication and presentation skills
Project management in IT security and telecom industry expertise a plus
This role requires to travel extensively to customer locations to provide pre-sales and on-site consulting service delivery and management
Bachelor’s degree in computer science, Engineering, or related discipline

Interested candidates should send resume to jobs@crossbeam.com.

Account Managers
Please reference job code SALES when submitting a resume.

We have openings for seasoned sales account managers with 5+ years experience selling to large accounts. A background in data communications and scalable network applications is preferred.

Interested candidates should send cover letter and resume to jobs@crossbeam.com.

Pre-Sales Systems Engineer
The Pre-Sales Systems Engineer (SE) is responsible for supporting their assigned Account Manager and Regional Channel Manager with all technical elements of the sales process while selling Crossbeam solutions to potential customers and resellers. The Systems Engineers primary charter is to obtain solution closure within the sales cycle from the technical buyer, and to maintain account satisfaction with Crossbeam products.

Responsibilities:

Partner with Account Executives in a pre-sales capacity presenting Crossbeam products and services while developing designs and solutions aligned to the customer’s business requirements and IT priorities
Configuring Crossbeam products for evaluation and proof of concepts, as well as responding to all RFP/RFI requests and managing the on-site customer demonstration to obtain solution closure
Establish trusted advisory partnerships with key customers to define technology direction and adaptation of emerging technologies; perform effective technical opportunity analysis of accounts to know who the key solution decision makers are and maintain effective relationships with those key individuals
Participate as a Subject Matter Expert (SME) within the regional team providing engineering guidance in their area of specialization
Perform detailed high quality presentations to technical and executive audiences
Assist with technical trainings and updates to Channel Partners as needed
Enhance product and industry knowledge by participating in educational opportunities; maintain thorough Crossbeam product knowledge through new releases and product upgrades
Effectively balance independent projects while working collaboratively in a team environment and leading growth initiatives
Remain confident, energetic, and decisive asserting their duties as a System Engineer
Maintain knowledge of competitive products
Passion for customer service and success

Requirements:

The selected candidate must have a minimum 5 years of professional industry experience developing and designing large IP-based networks for enterprise Fortune 500 customers. The Engineer is required to have deep and extensive experience in the key technologies related to TCP/IP data protocols and IP routing and switching technologies and must be prepared to review this during the interview screening process. Knowledge and experience with network security products is strongly desired. Pre-sales experience is required. Qualifications also include:

BS/BA in Electrical Engineering or Computer Science, or equivalent is required
CCNP / CCIE or JNCIE Certification is preferred
Strong written and verbal communications skills are required for this role and the candidate should provide examples of their work on request
Advanced specialization skill in network security products, preferably Check Point Firewall & VSX, ISS Proventia or Sourcefire 3D system
Other industry certification such as CISSP is desirable
Ability to travel extensively throughout the assigned geographic region

Interested candidates should send resume to jobs@crossbeam.com.

Sr. Customer Support Engineer (Post sales) Bilingual – Spanish
In this position, the Sr. Customer Support Engineer will set high standards for service quality, customer advocacy, and technical excellence. As a senior member of the Customer Support staff, this individual will be expected to gain a thorough understanding of Crossbeam products and security solutions to support the global customer base.

The Sr. Customer Support Engineer will provide direct support for operational networks and security applications, customer trials, as well as the deployment of the product in the field. This includes helping customers and other members of the support staff troubleshoot and analyze problems to ensure the customer success.

Being a 7×24 operation, all Customer Support engineers will be expected to provide on-call coverage during non-business hours and weekends. Up to 25% travel .

Other responsibilities include:

Representing the customer and the sales organization to ensure serviceability and product quality issues are being tracked, prioritized, resolved, and incorporated into the product release cycle.
Contributing to the development of standards for a problem tracking system and a technical support knowledge base.
Assisting customers in the installation and deployment of the Crossbeam product in both trial and operational networks.
Clearly identify, document and find solutions for customer issues and product problems.
Escalating critical customer situations to the appropriate level of management and engineering expertise.
Communicating technical issues and solutions to the engineering, SQA, sales, and support teams as well as to the customer base.

Experience/Requirements:

Fluency in Spanish and English is a requirement for this position.
Ability to debug and reproduce hardware, software, and network problems including network performance and interoperability issues.
Experience with TCP/IP, UDP, DNS, NFS, SMTP, HTTP/HTTPS, and ARP.
Experience with security applications such as Check Point Firewall, Check Point VSX, ISS,
Sourcefire, Websense, and Trend.
Experience with firewall applications, VPNs, IPS/IDS, and other security solutions.
Hands-on LAN/WAN troubleshooting experience using network protocol analyzers and traffic generators such as the sniffer or similar product.
Working knowledge of Linux with the ability to configure, build, and maintain applications servers, and FTP servers, and web servers.
Experience with routing protocols such as BGP, OSPF, and RIP.
Experience using a CLI for device configurations as well as SNMP based network management system.
Must possess strong communication, interpersonal and leadership skills and have demonstrated a history of high-level achievement in cross-functional organizations.

Education:

BSEE/BSCS or equivalent technical industry experience.

Interested candidates should send resume to jobs@crossbeam.com.

Sr. Customer Support Engineer (Post sales)
In this position, the Sr. Customer Support Engineer will set high standards for service quality, customer advocacy, and technical excellence. As a senior member of the Customer Support staff, this individual will be expected to gain a thorough understanding of Crossbeam products and security solutions to support the global customer base.

Being a 7×24 operation, all Customer Support engineers will be expected to provide on-call coverage during non-business hours and weekends. Up to 25% travel.

Other responsibilities include:

Representing the customer and the sales organization to ensure serviceability and product quality issues are being tracked, prioritized, resolved, and incorporated into the product release cycle.
Contributing to the development of standards for a problem tracking system and a technical support knowledge base.
Assisting customers in the installation and deployment of the Crossbeam product in both trial and operational networks.
Clearly identify, document and find solutions for customer issues and product problems.
Escalating critical customer situations to the appropriate level of management and engineering expertise.
Communicating technical issues and solutions to the engineering, SQA, sales, and support teams as well as to the customer base.

Experience/Requirements:

Ability to debug and reproduce hardware, software, and network problems including network performance and interoperability issues.
Experience with TCP/IP, UDP, DNS, NFS, SMTP, HTTP/HTTPS, and ARP.
Experience with security applications such as Check Point Firewall, Check Point VSX, ISS, Sourcefire,Websense, and Trend.
Experience with firewall applications, VPNs, IPS/IDS, and other security solutions.
Hands-on LAN/WAN troubleshooting experience using network protocol analyzers and traffic generators such as the sniffer or similar product.
Working knowledge of Linux with the ability to configure, build, and maintain applications servers, and FTP servers, and web servers.
Experience with routing protocols such as BGP, OSPF, and RIP.
Experience using a CLI for device configurations as well as SNMP based network management system.
Must possess strong communication, interpersonal and leadership skills and have demonstrated a history of high-level achievement in cross-functional organizations.

Education:

BSEE/BSCS or equivalent technical industry experience.

Interested candidates should send resume to jobs@crossbeam.com.

CAREERS