Through the Crossbeam Support Portal, you have access to a number of technical resources including the knowledgebase, technical bulletins, product documentation, releases notes, and a real-time problem reporting application where you can submit technical support requests and view all your open requests.
You must have an active support contract in place to access the Customer Support Portal.
For help accessing the Crossbeam Support Portal, please contact us at:
+1 – 800 – 331 – 1338 (US & Canada only) or + 1 – 978 – 318 – 7595,
or send email to: customerportal@crossbeam.com.