Through the Crossbeam Support Portal, you have access to a number of technical resources including the knowledgebase, technical bulletins, product documentation, releases notes, and a real-time problem reporting application where you can submit technical support requests and view all your open requests.
You must have an active support contract in place to access the Customer Support Portal.
Portal Access Request Click Here
We are experiencing technical difficulties with our European telephone carrier.
The issue is effecting the European Support phone lines for the following numbers: +33 4 8986 0417.
Please use the following alternate phone numbers for contacting Support: US: +1-978-893-1770.
If you would like to speak with a manager you may also contact the following individuals:
Brian Bastarache
+1 (978) 318-7542 (Office)
+1 (603) 320-2735 (Cellular)
Arthur Parmentier
+1 (978) 318-7577 (Office)
+1 (401) 419-8800 (Cellular)
We apologize in advance for any inconvenience this may cause and we will provide an update as soon as the situation is resolved.
Thanks Kindly for your Understanding,
Keyur Patel
Vice President, Global Technical Support & Services
